I phoned Guruaid and was given immeadiate and courteous service. I am still a bit of a novice to technology and Gurus associates and tech support team has been very patient and thorough in resolving my issues for a second time in the same week.
I have had 2 cleanups/tuneups this week possibly due to my own errors and they resolved issues both times with the utmost courtesy.
All my systems and software including virus scans were ran via their techs with my permission for them to come onto my PC notebook while I was able to watch them perform what they needed to and could ask questions at any point via chat log and things were explained in a way I could understand. Again thank you all very much!
Reason of review: Good customer service.