Not resolved
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Style and Design
Value for money

My PC came up w/ an orange screen,said that my PC alerted Microsoft that it was infected.It had an 888 toll free number to call.When I called said number I was informed it would cost $400+ to clean my PC.Let me say I had no control over my PC when the screen was orange in color.I immediately told them I cannot afford $400+ dollars to repair my device,so I found a company called GuruAid which they'd charge me $299 dollars for two years of service.I only had less than $50 dollars in my checking account.My bank paid them $299 dollars even though my account had less than $50 bucks.The company asked for my account number and called my bank and they authorized payment of their fee.I was told I could pay the $299 dollars the next day.I'm not the only one this kind of thing is happening to.This in my opinion is criminal.Being a capitalist society they allow businesses to actually rob individuals in this manner.Nothing mind you was wrong w/ my PC,but these companies make you think there is something wrong w/ your PC.You can complain to the Attorney General in NYC,the Better Business Bureau and nothing is done about this unlawful criminal process.

Product or Service Mentioned: Guruaid Technical Support.

Reason of review: Problems with payment.

I liked: No comment.

Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

You May Also Like