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GuruAid uses Google search to represent themselves as support for legitimate software vendors - in my case, BitDefender. When I called them with a BD update issue that had just occurred on two of my computers, they insisted the problem was with my computers and they...
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#793188
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A very successful session with Prasad today. He did an excellent job and took the time to explain to me what he was doing, including answering all my questions. Prasad was professional and determined to fix my computer. His English was very good and we communicated...
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5.0
I liked
  • I liked
#792758
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Today has so far been the best experience I have had in installing Windows 10. I can't remember how many sessions it has taken. Not all technicians seemed to me to quite know what they were doing. I can't say that I have been totally satisfied. I felt at times that...
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2.5
I liked
  • Polite
#786956
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Guruaid Technical Support Review

Guruaid
#782361
Guru aide is a ripoff, they will pose as microsoft, trend micro, Mc Afee representatives. They will lie about your computer, and when you ask them to stop calling they wont. I am ready to file a harrasement lawsuit.Use anyone, use a third grader,don't use guru aide
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Other Product Review

Guruaid
#769406
1.0
Details
Guru aid is a scam process of Lester Info services Pvt.Ltd. Tell your friends please...please...do not take Annual Maintainance Contract for your computers or any device. People at Guruaid will just ruin it.
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Usability

Guruaid Support Review

Guruaid
#691916
1.0
Details
High pressure, said they were macafe, over 800 dollars in charges and computer still was f""Ed up!!!!
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Diversity of Products or Services
Price Affordability
Product or Service Quality
Style and Design
Usability

Guruaid Technical Support Review

Guruaid
#689090
1.0
Details
Screwed me for $299 and got my personal info. Fortunately my credit card stopped charges
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Customer service
Diversity of Products or Services
Privacy and Data Security
Product or Service Quality
Thought I was dealing with AT&T. I was told they had found viruses that would harm my cp. That I needed a fix right away. I purchased Guru Aid for 180.00. Was told it would clean cp. About a week later I received a phone call from Guru Aid saying that it wasnt working...
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I didn't like
  • Being scam
#767856
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These people will ruin your computer to have continued business with you . I was told over and over again that the computer should be cleaned not by the software I bought but by them every month. After they worked pn my computer it started locking up. Didn't do that...
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Anonymous
Anonymous

Oops! Wish I'd read some of this months ago....

Taylorsville, North Carolina
#741504
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I filed a complaint about $100. GuruAid called today and offered to give back the$100. They wanted lots of information which *** me gave it to them. now I have been scamed out of another $2800. these guys are real good I am going to see if I can take any legal action. ...
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I didn't like
  • Scammed me out of 2928
#727915
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Spent hours on the phone to GuruAid, then more time after I allowedthem to access my computer to clean up etc. Paid £119. They are very convincing but I later found my comments/complaints saing the company is a scam. I did not receive email from to acknowledge payment...
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#726553
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They don't do anything. Absolutely 100% fake. They're trying to load viruses on my PC. I called and they said that I had more viruses than I knew I did and they tried to remotely connect to my PC, and when they did they loaded a ton of adware and malicious content onto...
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1.0
I didn't like
  • Missrepresentation of technical performance
  • Represented themselves as mcafee
  • Dodgy
#725906
Reply to reviews
I was testing AVG antivirus and it also loaded AVG Tune Up. I tried the one time registry clean, etc. Computer totally locked up; could not access the web, reboot, shutdown except hard start, could not uninstall AVG Tune Up. Using smart phone contacted AVG tech...
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Anonymous
Anonymous

Guruaid are just another scam company ripping off people, they install their own hidden software including "screen connector" and Toolbars and kwap that hides.They also turn o...

bob1954
bob1954

Money refunded.

I didn't like
  • Charged to fix avg product by avg techs
  • Missrepresentation of technical performance
  • Lack of total sight of techs work online
#722091
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I just want to say that Sachin did a great job handling all of the concerns that I had about my computer operation. He was very knowledgeable and helpful as well. I really appreciate him calling me and making me aware of the benefits in remaining a Guruaid customer....
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5.0
I liked
  • Services
I didn't like
  • Not applicable
#715040
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