filters
state:
Show
city:
Show
product:
Show
I have saved on my phone all of the calls these people have made to me. They call me 3-5x's a day. They are somehow able to flash warning screens on your computer, suddenly a voice comes on saying you must call them cuz someone has hacked into your computer. Initially...
Read more
#1134022
Reply to reviews
I lost McAfee - it just disappeared while running a scan. I called my ISP Tech Support ((iiNet) and was connected (as usual) to one of their help centres in India. The techs were polite, helpful etc and set about reinstalling McAfee after assessing problem - said it...
Read more
I liked
  • Friendliness
I didn't like
  • Took too long with basic tasks
#1119488
Reply to reviews
I was having connection problems with modem failures and email connection. Upon contacting Guruaid I was told they would change my emails to Thubderbird. I did not want to do this but was told Windows 10 does no longer support Windows Live Mail. I asked him to install...
Read more
#1103567
Reply to reviews

Short Review on February 22, 2017

Guruaid
#1012058
1.0
Details
I am tired of Guru Aid phoning me and telling me i have a problem with my desktop I told rhem i had support from pc world and they said they work for pc world I contacted PC World and got told they have nothing to do with them they are scamers
Comment
Show
Exchange, Refund and Cancellation Policy
Value for money

Short Review on October 12, 2016

Guruaid
#935410
Please I ask everyone who reads this to pass and share that Guruaid is a scam company may pretend to be legit but they are not Please post so no one else gets taken by them
Comment
Show

Guruaid Technical Support Review

Guruaid
#934915
1.0
Details
Was called and told i was being hacjed through my internet, wanted 1200 for live time protection, lIke a dummy i sent first payment of 400. Jason called back wanting more sent before i could they guit calling and number I was given does not work complete SCAM As I said I fell for it but never any of you fasll for it SCAM
Comment
Show
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Style and Design
Usability
Value for money
Website

Short Review on October 04, 2016

Guruaid
#930618
This company really sucks rip off
Comment
Show
Guru is not legitimate.They are based in India.They have no technical expertise.Their sole purpose is to gain access to your computer so they can access your personal information. They will tell you stories of viruses to scare you into paying them money to get rid of...
Read more
I didn't like
  • Being scam
  • Are fraudulent scammers
#988253
Reply to reviews
Guruaid called me 3 times representing themselves as Microsoft. They told me that I had a problem with my computer that there techs needed to deal with. I allowed them access only because I believe them to be Microsoft. I don't believe they did anything positive to my...
Read more
Anonymous
magnaman29

all of the above, continually wanting you to subscribe for membership in 12 months + time. call you anytime especially when your asleep to do a clean that they had disconnecte...

#981298
Reply to reviews

First calling through a phone number given to me by a tech in Xbox support I was ready for as good as service as before. I was first skeptical when they answered and I told them I got off support and they said they were not Xbox or Microsoft. Immediately I questioned...
Read more
Anonymous
serra

Webroot contacted but Guruaid came on the line. One hour spent with the worst connection, could barely understand with accent. Said I had many viruses, computer was very slow...

2.4
Wick, Scotland
I didn't like
  • Customer service
  • Technician
#943964
Reply to reviews
I BOUGHT A NEW DELL COMPUTER JUST RECENTLY AN UPGRADE ON OLD COMPUTER, BUITIFUL, TRIED TO HOOK UP MY EPSON ALL IN ONE PRINTER WITH NO PREVAIL, , SO I THOUGH I CALL DELL SUPPORT, WHAT A MISTAKE. I GOT A NON SPEAKING ENGLISH (GURUADE) HE REMOTELY HOOKED UP TO MY...
Read more
Middlebury, Vermont
#930546
Reply to reviews
I had just received my new Dell laptop computer with window 10 (I was using Vista on my other computer so I was totally unfamiliar with windows 10. The first thing that hit me was that I could hardly understand them (the accent was so thick!!) I sked them several...
Read more
#921131
Reply to reviews
I had not contacted Guruaid for a long time, but they were proactive and contacted me, and were very helpful in cleaning up viruses, malware and unneeded files from my computer. I very much recommend this service to anyone because they have the expertise and staff to...
Read more
5.0
I liked
  • Computer servicing
#919795
Reply to reviews
This is not a reputable company. I very foolishly called them thinking it was part of microsoft. They took over my laptop and told me I had 100s of virus problems and when I refused to pay them $80 (I am in the UK) they locked me out of my laptop. What worries me, are...
Read more
1.0
I didn't like
  • Any of it
#890917
Reply to reviews