Product: Guruaid Technical Support Clear all filters (29 of 29 reviews match)
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Norton fixed my problem for free when my vault wouldn't open.They said it could not be fixed without a tech doing it. Tried to blame it on another program that had nothing to do with it. Once they started dropping the prices quoted I knew something was up. they merged...
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1.0
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Guruaid Technical Support
#1174299
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Upon contacting Guruaid I was told they would change my emails to Thubderbird. I did not want to do this but was told Windows 10 does no longer support Windows Live Mail. I asked him to install Incredimail, but he went ahead with Thunderbird. He also told me that I...
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Guruaid Technical Support
#1103567
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Guruaid called me 3 times representing themselves as Microsoft. They told me that I had a problem with my computer that there techs needed to deal with. I allowed them access only because I believe them to be Microsoft. I don't believe they did anything positive to my...
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Anonymous
magnaman29

all of the above, continually wanting you to subscribe for membership in 12 months + time. call you anytime especially when your asleep to do a clean that they had disconnecte...

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Guruaid Technical Support
#981298
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First calling through a phone number given to me by a tech in Xbox support I was ready for as good as service as before.I was first skeptical when they answered and I told them I got off support and they said they were not Xbox or Microsoft. Immediately I questioned on...
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Anonymous
serra

Webroot contacted but Guruaid came on the line. One hour spent with the worst connection, could barely understand with accent. Said I had many viruses, computer was very slow...

2.4
Wick, Scotland
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Guruaid Technical Support
I didn't like
  • Technician
  • Customer service
#943964
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Guruaid Technical Support Review

Was called and told i was being hacjed through my internet, wanted 1200 for live time protection, lIke a dummy i sent first payment of 400. Jason called back wanting more sent before i could they guit calling and number I was given does not work complete SCAM As I said I fell for it but never any of you fasll for it SCAM
1.0
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Guruaid Technical Support
#934915
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I BOUGHT A NEW DELL COMPUTER JUST RECENTLY AN UPGRADE ON OLD COMPUTER, BUITIFUL, TRIED TO HOOK UP MY EPSON ALL IN ONE PRINTER WITH NO PREVAIL, , SO I THOUGH I CALL DELL SUPPORT, WHAT A MISTAKE.I GOT A NON SPEAKING ENGLISH (GURUADE) HE REMOTELY HOOKED UP TO MY...
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Middlebury, Vermont
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Guruaid Technical Support
#930546
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They took over my laptop and told me I had 100s of virus problems and when I refused to pay them $80 (I am in the UK) they locked me out of my laptop. What worries me, are they still able to access my laptop? I found that he was very insistent that I needed to pay for...
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1.0
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Guruaid Technical Support
I didn't like
  • Any of it
#890917
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I had not contacted Guruaid for a long time, but they were proactive and contacted me, and were very helpful in cleaning up viruses, malware and unneeded files from my computer. I very much recommend this service to anyone because they have the expertise and staff to...
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Guruaid Technical Support
#841485
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Given a 6 digit number again which didnt work again. At long last I realised I had been scammed. Took mobile to a local shop who had to delete all data. Another £20. As Id given my bank details I cancelled my card. A nightmare morning due to a bunch of crooks. Steer well clear of Guruaid...
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1.0
York, York
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Guruaid Technical Support
#835985
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Scams!Don't let them trick you into paying money to get your computer "fixed by their certified engineers"! I called because I was unable to download my newly purchased Norton onto my laptop. He asked me to let him have access to my laptop, which I did but started to...
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Anonymous
Anonymous

I also talked with a customer service person and was going toPay until I read some reviews while on hold, then said "no thank you!!" Then today, two weeks later, I get a call ...

Hatfield, Hertford
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Guruaid Technical Support
#831565
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