Product: Guruaid Customer Care Clear all filters (0 of 6 reviews match)
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Guruaid - OH MY GOD!!!

I called to cancel a purchase I had made last week and was told it was going to cost me $80 to cancel a $25 purchase. I felt backed into a corner and was told I wouldn't get a refund if I didn't pay the money. It took almost two hours and I'm finally free!!! DO NOT PURCHASE A PROTECTION PLAN UNLESS YOU ARE ABSOLUTELY SURE YOU WANT IT! The cancellation fee came under the guise of technical support. Nothing but a scam.
1.0
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Guruaid Customer Care
I didn't like
  • Being scammed
  • Lack of customer relation
  • Took too long with basic tasks
#1440033
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I have saved on my phone all of the calls these people have made to me.They call me 3-5x's a day. They are somehow able to flash warning screens on your computer, suddenly a voice comes on saying you must call them cuz someone has hacked into your computer. Initially i...
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Guruaid Customer Care
#1134022
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I had not contacted Guruaid for a long time, but they were proactive and contacted me, and were very helpful in cleaning up viruses, malware and unneeded files from my computer. I very much recommend this service to anyone because they have the expertise and staff to...
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5.0
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Guruaid Customer Care
I liked
  • Computer servicing
#919795
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Guruaid Customer Care Review

Guruaid - Simple Review #1460151091
I got scammed by this company. Was staying in hotel with Un-secured wi-fi. They popped up into my Mcafee and pretended to be Mcafee. They are scammers and charged me $100.00 to take over my computer and pretend they were fixing it. Trust me they are scammers. Stay away from them. I would classify them as terrorists.
1.0
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Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Privacy and Data Security
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Guruaid Customer Care
#826305
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I called for support on my Dell Product , never again will I deal with them I was on the call for 2 hrs most of the time on Hold because the person in India didn't know anything..and after 2 hrs he gave me a random finance number for Dell and said he didn't work for...
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Guruaid Customer Care
#610966
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I called Kaspersky who is my Anti-Virus company because I was unable to load updates to their software. I somehow ended up talking to a tech with GuruAid. He spoke with Indian accent, seemed very helpful, polite and professional. After working together over the phone...
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Guruaid Customer Care
#596439
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