GuruAid
Reviews and Complaints
Sham/Scam or not
My PC came up w/ an orange screen,said that my PC alerted Microsoft that it was infected.It had an 888 toll free number to call.When I called said number I was informed it would cost $400+ to clean my PC.Let me say I had no control over my PC when the screen was orange in color.I immediately told them I cannot afford $400+ dollars to repair my device,so I found a company called GuruAid which they'd charge me $299 dollars for two years of service.I only had less than $50 dollars in my checking account.My bank paid them $299 dollars even though my account had less than $50 bucks.The company asked for my account number and called my bank and they authorized payment of their fee.I was told I could pay the $299 dollars the next day.I'm not the only one this kind of thing is happening to.This in my opinion is criminal.Being a capitalist society they allow businesses to actually rob individuals in this manner.Nothing mind you was wrong w/ my PC,but these companies make you think there is something wrong w/ your PC.You can complain to the Attorney General in NYC,the Better Business Bureau and nothing is done about this unlawful criminal process.
- No comment
Scam Artists
What I shared!
I called the number thinking I was dealing with Norton, They pretended to be Norton, and after $120 dollars I found differently. of course for them to work on my virus problem I had to give them the control of my computer. Afterwards, I felt like I gave the key to my house to a thief and hopped they would not rob me.
I believe these Indians are the biggest generators of hacks in the world. For some 1 1/2 hour that I was occupied with them they were trying to sell me a 3 year 399.00 dollars computer protection plan.
- Scammers
Preferred solution: Full refund
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Verified ReviewerDO NOT USE!
- Everything fraud
Preferred solution: Full refund
VERY agressive .Parisites, using browsers to misslead you .
Terrible.. tried to scam me out of $399.00
Intercepted my communication with Dell , ripped off for $400
GURUAID: Continual harassment call after call.
SCAM DONT TRUST
It took hours to reinstall McAfee
I lost McAfee - it just disappeared while running a scan. I called my ISP Tech Support ((iiNet) and was connected (as usual) to one of their help centres in India.
The techs were polite, helpful etc and set about reinstalling McAfee after assessing problem - said it related to large amount of suspect files, malware, adware etc and said they would clean this up and I agree. I was then advised there would be a $153 charge for service which I accepted. Silly me. The first tech failed to reinstall software which had taken up to 90mins.
Another tech came on and finished this and checked it out. AOK.
Another 90 mins time taken up. What I want to know is does iiNet know about this as they are org who connected me in first place which gave me some confidence that guruaid were a kosher org.
- Friendliness
- Took too long with basic tasks
Re #GA15080**** Very dissatisfied with service. Every time I seek help the tech many changes to software nothing works satisfactorily again. Last time was the final straw! Never use them again!
Preferred solution: Full refund
Short Review on February&nbs-05:00;22,&nbs-05:00;2017
Guru scam
- Are fraudulent scammers
- Being scam
Preferred solution: Warn consumers not to do business with them
Guruaid Remote Control
- Technician
- Customer service
Guruaid Scam as microsoft
Guruaid Technical Support Review
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Webroot contacted but Guruaid came on the line. One hour spent with the worst connection, could barely understand with accent.
Said I had many viruses, computer was very slow and he could fix it for a new 1, 2 or 3 year warranty. What? I asked if he was Webroot and he said no. I said no to warranty.
High pressure began. How about a one time fee of $120? I said no. He said how about 99$ I said we'd think about it.
He wanted to know what was holding me back.and that he'd done his part and spent an hour with me. Asked 6 more times...very pushy and then pissed off.
We disconnected from him. Stay away from GURUAID..