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I lost McAfee - it just disappeared while running a scan. I called my ISP Tech Support ((iiNet) and was connected (as usual) to one of their help centres in India. The techs were polite, helpful etc and set about reinstalling McAfee after assessing problem - said it...
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I liked
  • Friendliness
I didn't like
  • Took too long with basic tasks
#1119488
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I was having connection problems with modem failures and email connection. Upon contacting Guruaid I was told they would change my emails to Thubderbird. I did not want to do this but was told Windows 10 does no longer support Windows Live Mail. I asked him to install...
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#1103567
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Short Review on February 22, 2017

I am tired of Guru Aid phoning me and telling me i have a problem with my desktop I told rhem i had support from pc world and they said they work for pc world I contacted PC World and got told they have nothing to do with them they are scamers
1.0
Details
Exchange, Refund and Cancellation Policy
Value for money
#1012058
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Guru is not legitimate.They are based in India.They have no technical expertise.Their sole purpose is to gain access to your computer so they can access your personal information. They will tell you stories of viruses to scare you into paying them money to get rid of...
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I didn't like
  • Being scam
  • Are fraudulent scammers
#988253
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Guruaid called me 3 times representing themselves as Microsoft. They told me that I had a problem with my computer that there techs needed to deal with. I allowed them access only because I believe them to be Microsoft. I don't believe they did anything positive to my...
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Anonymous
magnaman29

all of the above, continually wanting you to subscribe for membership in 12 months + time. call you anytime especially when your asleep to do a clean that they had disconnecte...

#981298
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First calling through a phone number given to me by a tech in Xbox support I was ready for as good as service as before. I was first skeptical when they answered and I told them I got off support and they said they were not Xbox or Microsoft. Immediately I questioned...
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Anonymous
serra

Webroot contacted but Guruaid came on the line. One hour spent with the worst connection, could barely understand with accent. Said I had many viruses, computer was very slow...

2.4
Wick, Scotland
I didn't like
  • Technician
  • Customer service
#943964
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Short Review on October 12, 2016

Please I ask everyone who reads this to pass and share that Guruaid is a scam company may pretend to be legit but they are not Please post so no one else gets taken by them
#935410
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Guruaid Technical Support Review

Was called and told i was being hacjed through my internet, wanted 1200 for live time protection, lIke a dummy i sent first payment of 400. Jason called back wanting more sent before i could they guit calling and number I was given does not work complete SCAM As I said I fell for it but never any of you fasll for it SCAM
1.0
Details
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Style and Design
Usability
Value for money
Website
#934915
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Short Review on October 04, 2016

This company really sucks rip off
#930618
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I BOUGHT A NEW DELL COMPUTER JUST RECENTLY AN UPGRADE ON OLD COMPUTER, BUITIFUL, TRIED TO HOOK UP MY EPSON ALL IN ONE PRINTER WITH NO PREVAIL, , SO I THOUGH I CALL DELL SUPPORT, WHAT A MISTAKE. I GOT A NON SPEAKING ENGLISH (GURUADE) HE REMOTELY HOOKED UP TO MY...
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Middlebury, Vermont
#930546
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