Guruaid - Be careful with what they don't tell you...

I had subscribed 2 computers for their remote support.Just came to the end of my 2 year subscription with Guruaid.

They are refusing to honor my second computer's subscription until I renew my first computer subscription. This was never specified until today, of course. Consequently, I asked to transfer my second subscription to be on my first computer. They refused.

I then asked to be refunded my second subscription (worth $100) and they are refusing as well.

The company has an office in CT but they really are based in India.kind of difficult to sue them there...

This review is a subjective opinion of a user.
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Reason of review:
Problem with delivery
Preferred solution:
Full refund
Monetary loss:
Product or service
Remote Support
Review category
review #525193 by

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