0 comments
100% full Not resolved

I had subscribed 2 computers for their remote support.Just came to the end of my 2 year subscription with Guruaid.

They are refusing to honor my second computer's subscription until I renew my first computer subscription. This was never specified until today, of course. Consequently, I asked to transfer my second subscription to be on my first computer. They refused.

I then asked to be refunded my second subscription (worth $100) and they are refusing as well.

The company has an office in CT but they really are based in India.kind of difficult to sue them there...

Review about: Remote Support.

Review #525193 is a subjective opinion of a user.

PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Problem with delivery / $100
Preferred solution Full refund

Had an Experience with Guruaid?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be the first to start a discussion

You May Also Like

Namesilo - Deceptive, Small, Unprofessional Company Namesilo "We were brought to attention from one of our web developers some deceptive practices that Namesilo.com does and wanted to warn others. First, if you look at their facebook page,..." Read more A useful Review of Agriya From Jonathan Carroll & Inspirational Success Speech by Agriya’s Dynamic VP Ms. Sheerin Banu Agriya "Two of Agriya’s special clients Jonathan and Casey express their gratitude towards Agriya’s responsive service. Here they are discussing our efforts in assisting them to establish a fundraising website for..." Read more BuildYourSite - Build your site is worthless BuildYourSite "My website was always down so many technical issues horrible customer service. They refuse to fix problems quickly. They are very,very rude. Each time I had a complaint they made..." Read more Print artis was good when it worked but when it stop working the support deptment act like my matter did not matter to them Nova Development Technical Support Nova Development "I'VE BEEN USING THIS PRODUCT FOR YEARS AS YOUR RECORDS WILL SHOW AND I'VE NEVER HAD THIS PROBLEM BEFORE AS YOUR RECORDS WILL SHOW , ALL MY DOCUMENTS AROUND WHAT..." Read more Rv One Superstores Winter Park - Rocky to Smooth In Winter Park Rv One Superstores Winter Park "I purchased an Airstream from RV One in Winter Park FL just a few days ago and after a rocky start, I spoke to the onsite manager and she smoothed..." Read more Sears Credit Card - Cheap Plastic Dryer Door Handle Broke after only 13 Months Sears Credit Card "I purchased a Sears Kenmore Gas Dryer in April of 2016. The plastic handle on the dryer door, which is only held on by a few small tabs, broke after..." Read more Leaffilter North - Very dissatified with leaf filter not happy at all Leaffilter North "You may not have to clean the inside of the gutters but after having the leaf filter installed last year every thing stays on the top and needs to be..." Read more Closet World - Worst experience EVER!! Closet World "I had my two master closets done last week. First they damaged my walls and decided that I didn't need any molding at ALL in my closets. The damage to..." Read more