GuruAid
GuruAid Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
GuruAid has 2.0 star rating based on 45 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Tech was outstanding, Friendliness, Very helpful.
Cons: Took too long with basic tasks, Being scammed, Dodgy.Recent recommendations regarding this business are as follows: "Their work on computers is great, Their just Terrible PUSHY For MONEY All The time", "Get to the point and provide better services".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
GuruAid has 2.0 star rating based on 45 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Tech was outstanding, Friendliness, Very helpful.
Cons: Took too long with basic tasks, Being scammed, Dodgy.Recent recommendations regarding this business are as follows: "Their work on computers is great, Their just Terrible PUSHY For MONEY All The time", "Get to the point and provide better services".
Most users ask GuruAid for the refund as a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Privacy and Data Security. The price level of this organization is high according to consumer reviews.
Media from reviews
One thing I don't like
I Have been having my laptop seviced by Guruaid for 8 yrs now.
For the most part I Like them. There is just ONE Thing That
I HATE about them ..
How they come at you for MONEY every time you
speak to them, and when you say NO THEY DON'T STOP !!!
Last year one guruaid Gave me the same BS Line.. If You don't get
now it will cost you double .. he ALSO Told me that Guru aid was
going out of Business as of 2027.. So I Spent the money and have
them until end of 2026 ..
Today when I called for cleanup I got
the same run around for money. I said Hold on I Have you until; 2026
and was told you were going out of Business.. They asked me who said that
as it was a LIE. ( I should have said Listen to you tapes as you tape
ALL of These conversations ) We went around and around me telling them
NO and it just wouldn't stop.
I Will Call in 40 days for a Clean up and
see how it goes.If It's like b4 I'll Hang Up and that's It , won't call again.
I Have LEARNED a lot from watching them over the yrs and
do it myself ! I Really Don't Need the BS Hassel !
User's recommendation: Their work on computers is great, Their just Terrible PUSHY For MONEY All The time
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo call
- Friendliness
- Politeness
- Took too long with basic tasks
- Too persistent
Preferred solution: Let the company propose a solution
Insulting service
- What was done to me hang up
- Hang up
Badly services received
User's recommendation: Get to the point and provide better services
No service.
Donot get involved with them it’s a con
Preferred solution: Full refund
Ripoff artist
GuruAid Ownership New York based. , IYOGI is back in business
- Fabulous company until recently
- No one answers phones recentlyly
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Atlanta, GeorgiaNot in business
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Atlanta, GeorgiaOut of Business
- Cutomer service and tech support
- Everything fraud
Preferred solution: Price reduction
Phone numbers fail
- Help with removing sneaky chrome updates
Preferred solution: Deliver product or service ordered
+Keep Them Out Of Your Computer
- Being scammed
Preferred solution: Full refund
OH MY GOD!!!
- Took too long with basic tasks
- Being scammed
- Lack of customer relation
Cheaters!!!
Scammers
Excellent technical support 24/7
I was prompted to write a positive review after reading a string of negative reviews that surprised me. This has not been my experience.
When I called GuruAid earlier today about several problems I was having, I mentioned seeing negative reviews online. They said that someone has been pretending to represent GuraAid and that they are looking into that. Perhaps this explains some of the negative reviews.
This evening they solved several problems, including re-activating the wireless connection to my printer that had failed due to a Windows upgrade. That required some creative, patient, and persistent problem-solving.
Wireless printing is working again. As usual, they performed the usual temporary files clean up to restore Internet speed.
In short, GuruAid provides peace of mind at an affordable rate. I bought my first computer, a laptop, just a few years ago. Available 24/7, they take all the time needed to identify and solve problems.
It It's worth the time. Due to English as a technician's second language, sometimes I have to ask them to repeat what they have said, but that is a minor inconvenience for the quality of customer service I receive.
Thank you, GuruAid. I would be lost without you.
- Technical support
About
GuruAid is a team of certified technicians specializing remote support services, powered by LogMeIn. The company services private computer users and small companies throughout the US, Canada, Australia and the UK. GuruAid specializes in resolving technical problems with all versions of Windows and Android OS as well Apple IOS. GuruAid has even developed Windows XP Life Extender Service for existing Windows XP users as Microsoft no longer provides technical support for this version of Windows OS. However, GuruAid is not a Microsoft certified technical support company. Operating under the umbrella of Lester Inc., the company was founded in 2010 and with the main office based in Branford, Connecticut.
GuruAid is ranked 458 out of 5618 in Software category
USA
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This company is a scam, stop giving them money.